Welcome back to Negotiation 101! You've made great progress so far, understanding the importance of negotiation and learning how to identify interests and positions. Now it's time to focus on a crucial aspect of negotiation: communication. In this module, we'll explore two key communication skills – active listening and asking questions.
Effective communication is the foundation of successful negotiation. When you listen actively and ask the right questions, you're better equipped to gather valuable information, build rapport, and reach mutually beneficial outcomes. Let's dive into each skill and see why they're so important.
Active Listening: Active listening involves fully concentrating, understanding, responding, and remembering what the other party is saying. It goes beyond merely hearing the words and helps you comprehend the underlying message and emotions. Here's why active listening matters:
Asking Questions: The art of asking questions allows you to uncover hidden interests, clarify positions, and gather crucial information. Here's why asking questions is essential:
To practice active listening and asking questions, try this activity:
Congratulations on completing Module 3! By mastering active listening and asking questions, you're well on your way to becoming an effective negotiator. In the next module, we'll delve deeper into negotiation strategies and tactics, so stay tuned and keep practicing your newfound communication skills!
https://www.youtube.com/watch?v=bgz2vNMTpxQ&pp=ygUkQ29tbXVuaWNhdGlvbiBTa2lsbHMgZm9yIE5lZ290aWF0aW9u
https://www.youtube.com/watch?v=IxNqIyucI70&pp=ygUkQ29tbXVuaWNhdGlvbiBTa2lsbHMgZm9yIE5lZ290aWF0aW9u
Made with 🖤 from Peru by Ignacio Velasquez
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