Emotional Intelligence 101

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Module 4: Social Awareness

Welcome to Module 4! In this module, we'll focus on social awareness, a key aspect of emotional intelligence that involves understanding the emotions and perspectives of others. We'll learn about empathy and active listening, essential skills for building strong connections and navigating social situations.

Lesson 4.1: Empathy and Active Listening

Empathy is the ability to put ourselves in someone else's shoes and understand their feelings and perspectives. Active listening, on the other hand, is the practice of fully focusing on, comprehending, and responding to a speaker. Both empathy and active listening are crucial for fostering social awareness.

Here are some tips for practicing empathy and active listening:

  1. Pay attention: When someone is speaking, give them your full attention. Put away distractions, maintain eye contact, and use nonverbal cues to show you're listening.
  2. Don't interrupt: Allow the speaker to finish their thoughts before you respond. This shows respect and allows for deeper understanding.
  3. Ask open-ended questions: Encourage the speaker to elaborate on their thoughts and feelings by asking questions that require more than a simple "yes" or "no" answer.
  4. Reflect and validate: Summarize the speaker's main points and validate their emotions by expressing understanding and empathy (e.g., "It sounds like you're feeling frustrated about the situation. I can understand why that would be upsetting.").

Activity: Role-Playing Empathy and Active Listening

Pair up with a partner and take turns playing the roles of speaker and listener. The speaker will share a personal experience or challenge, while the listener practices empathy and active listening. Afterward, switch roles and repeat the exercise.

Discuss your experiences and insights with your partner. How did it feel to be truly heard and understood? What challenges did you face in practicing empathy and active listening? How can you apply these skills in your daily life?

Well done on completing Module 4! In the next module, we'll explore relationship management, learning how to build and maintain healthy relationships. See you in Module 5!

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Made with 🖤 from Peru by Ignacio Velasquez

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